Privacy Policy
1. Scope
This Privacy Policy describes how we handle information when you use our website and contact us about towing, lockout, roadside, or winch services.
2. Information we collect
Depending on how you use the site, we may collect:
| Category | Examples | When |
|---|---|---|
| Phone calls | When you call (574) 213-2822, we receive your phone number and what you tell us about your service request. We may record calls for quality and record-keeping. If a call is recorded, you will hear a notice at the start of the call. Recordings are used only to provide and improve our service and are kept only as long as needed for those purposes. | |
| Technical / log data | IP address, browser type, pages viewed, approximate location from IP | Automatic when you browse |
| Cookies | This site does not set cookies of its own. Our host may use strictly necessary technical data to deliver and secure the site. | |
This site has no contact forms or analytics. We receive only the standard request data our host processes.
We do not collect payment card data through this website in the current version (no online checkout).
3. How we use information
- Respond to your calls and service requests
- Operate, secure, and troubleshoot the website
- Comply with law and enforce our Terms
We do not use site data to train public AI models.
4. How we share information
We may share information with:
- Service providers / processors that host and deliver this site (named below when known)
- Professional advisors or authorities when required by law
- A buyer in a business transfer
We do not sell your personal information for money. If that changes, we will update this Policy.
Service providers we use
| Role | Provider | Status |
|---|---|---|
| Hosting | Vercel Inc. | Active, hosts and delivers this site; processes standard request data (IP address, browser type, pages viewed) |
5. Cookies and similar technologies
This site does not set cookies of its own or store information in your browser. We will update this policy before adding any.
6. Retention
We keep request and contact information as long as needed to provide service, meet legal obligations, and resolve disputes, then delete or de-identify when reasonably practicable.
7. Your choices
- Call us at (574) 213-2822 to ask about access, correction, or deletion of information we hold about you.
8. Children
The site is directed to adults needing vehicle assistance. We do not knowingly collect personal information from children under 13. Contact us if you believe we have, and we will delete it.
9. Security
We use reasonable administrative and technical measures appropriate to a small business marketing site. No method of transmission is 100% secure.
10. State privacy rights
If you are a resident of a US state with additional privacy rights, call us at (574) 213-2822. We will respond as required by applicable law. Non-US laws (e.g. GDPR) are outside the primary design of this site; contact us before relying on the site from those regions.
11. Changes
We may update this Policy by posting a new version with a new “Last updated” date.
12. Contact
Call us at (574) 213-2822.